Patient Information Great Lakes Pain Center

Scheduling & Billing

Great Lakes Pain Center strives to make communication as easy as possible for our patients. We try to offer as much information about pain as possible online, if you need assistance with something you don’t find on this page, please contact us.


Pay Your Bill

Bill payments can be made online through the patient portal, by phone by calling our billing department at (989) 686-6900, in person on your next visit, or via postal mail to the office.

Change or Schedule an Appointment

If you have had a previous appointment with us that has been cancelled, our staff will be calling you directly to reschedule your appointment.

If you would like to change or schedule a new appointment, please use the patient portal or call the scheduling department at (989) 686-6900 or our toll free number (877) 577-6227.

To make a new patient appointment with one of Great Lakes Pain Center physicians call (989) 686-6900. You may need a referral from your physician if your insurance requires one.

You will need to know your current health insurance information as well as the name of your primary care or family physician. You may need a referral from your physician if your insurance requires one.

You may also Contact Us Online to request a new patient appointment.

New Patient Packet


If you are in need of a prescription refill, you will need to make an appointment to see one of our physicians in order to have your prescription refilled.  Please call our office at (989) 686-6900 or (877) 577-6227 to schedule an appointment to refill your prescription.

You may also visit the patient portal to request a prescription refill.

Patient Forms

The following forms are available online for your convenience. If you have any questions please feel free to contact us.
Medical Records Request

To obtain copies of medical records, a signed Request for Records or Authorization to Release Health Information must be filled out, submitted to the clinic and placed in the patient’s file. Forms may be obtained at the clinic or by following this link.

Other Forms